APG eCommerce Solutions (APG) has announced “exceptional” FY 2021 results (Year ended 30 June 2021).
Revenue was up a record-breaking 90% to AUD $429m*. At the same time, APG continued to expand its network to over 130 active trade lanes, operated from 22 worldwide hubs (7 new created this year alone).
APG CEO, Nabil Zaghloul said: “Delivering these results in any trading conditions would be remarkable. Delivering them against the COVID pandemic backdrop of reduced airline capacity, rising costs and increased non-peak volumes is truly extraordinary. We have effectively transformed our business into one of the world’s leading cross-border players. With laser focus on reliability and investment in technology, our user experience is truly world class.
At every stage in these unprecedented and challenging times we have put our customers’ needs at the heart of our operation. But we won’t rest there. Looking ahead for FY2022, we have also set ambitious targets across CSR and Sustainability.”
APG’s cross border volumes have surged to 40 million parcels at a value of $2.46bn. On-time deliveries also registered at 98.4%. As befits a truly global player, dedicated Sales & Customer Care teams support the full spectrum of international retailers – from those embarking on their cross-border journey to a growing number of successful e-commerce merchants such as ASOS and Boohoo Group. Francois Lazzari, COO, picks up this theme: “With global online penetration growth, we are perfectly placed to meet substantial leaps in demand.
For us, the increased volumes equate to seven Boeing 777s – every day. Throughout the pandemic we have ensured that our customers’ parcels keep moving with minimal disruption and maximum communication. As well as the pandemic factor, we have also been able to successfully guide our customers through the Brexit labyrinth and the introduction of new rule regimes. In fact, our expertise in developing bespoke solutions is massively helping facilitate trade between Europe and the rest of the world/UK.”
CEO Nabil Zaghloul concludes: “This year’s figures are the result of innovative thinking and unwavering commitment to a growing portfolio of iconic global e-commerce merchants. We are determined to build on this world class platform.”