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Terms of Use

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2. Explaining the legal Bases we rely on
3. When do we collect your personal data?
4.What sort of data do we collect?
5. How and why we use your personal data>
6. How we protect your personal data?
7. How long will we keep your personal data?
8. Who do we share your personal data with?
9. Where your personal data may be processed?
10. What are your rights over your personal data
11.Contacting the Regulator
12. If you live outside of UK
13. Any questions?

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The terms of use for this website, (the “Website”) operated by Australia Post Global eCommerce Solutions (“APG”) are applicable to all users of the Website referred to in these terms as “you” and “your”. By accessing the Website, you are deemed to agree to the following terms and conditions, the Privacy Policy and any other relevant policies, terms and conditions and notices (collectively referred to as the “Terms of Use”) which are currently applicable or will be applicable to your use of the Website, without qualification.

If you do not agree to these Terms of Use, then you must stop using or accessing the Website

1. Copyright and Intellectual Property Rights

All intellectual property rights in the contents of the Website are owned by APG, its affiliates, or its licensors and is protected by copyright, trademark, and other applicable laws.

All content included on the Website, including without limitations text, graphics, logos, button icons, images, software, films, audio clips, downloads, interfaces, code, software, and the compilation of all content on the Website is the exclusive property of APG or its licensors and is protected by international copyright, trademark, and other applicable laws.

All trademarks, logos, service marks and trade names displayed on this Website are the registered and/or unregistered trademarks of APG or its affiliates, or third party trademark or trade name holders.

No part of the Website may be copied, reproduced, modified, transmitted, stored or exploited for commercial gain, as part of any other website or in any other form, whether electronic or otherwise, without the prior written consent of APG, except that you may print or download to your hard drive or other storage device extracts from the Website for your own personal or internal business use. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content of the Website is strictly prohibited and constitutes breach of these Terms of Use. Your use of the Website does not entitle you to any intellectual property rights in the contents of the Website other than limited right of use granted to you under these Terms of Use. Any unauthorized use of the Website may result in a violation of intellectual property laws, the laws of privacy and publicity, and communication regulations and statutes.

2. Use of Website

You may not use any “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website, or in any way reproduce or circumvent the navigational structure or presentation of the Website, to interrupt or attempt to interrupt the operation of the Website, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website.

You may not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website, or to any of the services offered on or through the Website, by hacking, password “mining” or any other illegitimate means.

We reserve the right, at any time, to restrict or terminate your access to, or use of the Website if you breach these Terms of Use or for any other reason whatsoever without notice. Termination or restricting your access or use will not waive or affect any other right or relief to which we may be entitled, at law or in equity.

3. Linking

The contents of the Website may include links to third party websites (“Linked Sites”). These links are provided to you only as a convenience, and are beyond the control of APG..

The inclusion of any Linked Site does not imply APG’s endorsement of that Linked Site. You acknowledge that your use of, or reliance on, any Linked Site will be at your own risk. APG recommends that you carefully review the privacy policy and all terms and conditions of Linked Sites that you visit.

APG may prohibit links to the Website and you must remove or cease any link at APG’s request. You will not frame any part of the Website content by including advertising or other revenue generating material, without the prior written consent of APG.

4. Indemnity

You agree to defend, indemnify and hold harmless APG and its affiliate companies and their respective officers, directors, employees, agents and representatives from any and all claims, losses, liabilities, expenses, damages and costs (including reasonable legal fees) arising or resulting directly or indirectly from or out of your breach of any of these Terms of Use, or any activity you conduct in connection with the Website. APG reserves the right, but not the obligation, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such instances, you agree to cooperate fully with APG in the defense of such matter.

5. Export

You assume all responsibility for compliance with all laws and regulations of any country from which you may access the Website regarding access, use, export, re-export and import of any content appearing on or available through the Website.

6. Data Entry

APG may retain any data that you provide in the course of using the Website and will do so in accordance with our Privacy Policy which is incorporated into these terms by reference and you are encouraged to read them. You acknowledge that APG may delete this data at any time. You acknowledge that you are solely responsible for maintaining a back-up copy of such data and that APG will not be responsible for its loss or deletion.

7. Limitation of Liability

The Website makes certain information and material available to you as a service, either through APG, its suppliers, or otherwise. The information and material provided on the Website is provided “as is”, has not been prepared by taking into account the particular objectives, situation or needs of any individual users, and is without warranties of any kind either express or implied.

APG does not warrant or make any representations regarding the use or the results of the use of the Website or in Linked Sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise. APG will not be responsible for errors or misstatements or be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage however caused (including direct, indirect, consequential, special losses, or loss of profits). You release APG from all claims arising from any statement or representation made on the Website. Your sole and exclusive remedy for any of the foregoing or any dispute with APG, our affiliates, and their respective officers, directors, employees, shareholders or agents of any of them, is to discontinue your use of the Website.

To the fullest extent permissible pursuant to applicable law, APG excludes all responsibility and liability in relation to the Website, and disclaims all warranties, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose. APG does not warrant that the functions contained in the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available, are free of viruses or other harmful components. To the maximum extent permitted by law, you will indemnify APG, its officers and employees against all costs, expenses and damages incurred in connection with any claim brought by a third party against APG arising from a breach by you of any of the Terms of Use. You acknowledge that the limitation/exclusion of liability of APG, and your indemnity to APG, will also apply to all affiliates of APG, including any parent or subsidiary companies.

8. Waiver and Third Party Rights

APG’s failure to enforce the strict performance of any provision of the Terms of Use will not constitute a waiver of its right to subsequently enforce such provision or any other provisions of the Terms of Use. No term herein may be enforced by any person who is not a party to these terms or a third party within the meaning of the Contracts (Rights of Third Parties) Act 1999 unless otherwise stated herein.

9. Amendments

APG reserves the right to change the Terms of Use at any time and you agree that your continued use of the Website constitutes your acceptance of the modified Terms of Use, and you agree that all previous versions of the Terms of Use are superseded by the modified version. APG recommends that you check these Terms of Use each time you access the Website to check for updates. These Terms of Use were last updated on February 2018.

10. Headings

Headings in these Terms of Use are for convenience only and do not affect the interpretation of these terms and conditions.

11. Severability

If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of the remaining conditions.

12. Law

Your use of the Website and these Terms of Use are governed by and construed in accordance with the laws and regulations of the England and disputes arising out of these terms of use shall be subject to the exclusive jurisdiction of the English courts.

13. Contact

If you have any questions, concerns or complaints in relation to the Website or the Terms of Use please contact APG by sending an email to