Postal and Parcel Technology International Awards 2020
The winners of the 2020 Parcel and Postal Technology International Awards were announced during
Parcel+Post Expo Virtual Live on Tuesday, October
13
th. Full coverage of the awards including interviews with the winners will be included in the December 2020 issue of Parcel and Postal Technology International magazine.
Last Mile Delivery Innovation of the Year: Australia Post and Doddle’s Collect and Return
https://www.parcelandpostaltechnologyinternational.com/parcel-and-postal-technology-international-awards-2020
In February 2020 Australia Post and Doddle launched Australia’s largest pick-up and drop-off (PUDO) network, Australia Post Collect and Return. The solution enables consumers to choose alternative delivery locations in the checkouts of their favorite e-commerce merchants and collect those deliveries at a time of their choosing at post offices, parcel lockers, selected supermarkets, hardware and department stores, and shopping centers. The Doddle store app powers the in-store journey at third-party host locations, ensuring that every parcel transaction is quick and easy for both the consumer and host staff. As part of the program, the e-commerce returns experience was also completely digitized, enabling consumers to self-serve via a new Easy returns portal, powered by the Doddle platform.