Nabil Zaghloul

Nabil Zaghloul has held the position of CEO of APG eCommerce Solutions since 2016. He joined Aramex in 2000 as an accountant, and progressed through the company in several capacities including Finance Manager for Aramex UK, Managing Director for Aramex UK and ecommerce Director for Europe.
Mr Zaghloul is an active member of the company's Global ecommerce Management Team and offers an extensive knowledge of the finance, logistics and transportation industry. Before taking the helm at APG, Mr. Zaghloul led the set-up of the Aramex ecommerce service offering in Europe and North America that provides solutions to some of the leading retailers around the world.
Mr Zaghloul holds a Bachelor degree in Accounting and a Masters of Business Administration.

Francois Lazzari
Commercial & Operations Global Director


Francois joined APG eCommerce Solutions in early 2017 bringing with him extensive knowledge in sales, transportation and eCommerce. He spent 11 years at FedEx where he succeeded at delivering complex multi-modal solutions whilst also reducing transportation costs for major Fashion and Luxury brands. He then moved to head up ASOS’ Delivery Solutions where he was responsible for the carrier selection, carrier governance and carrier management from their multiple worldwide fulfilment centres. He lead a team that continuously reviewed the delivery strategies and developed innovative delivery solutions for their 15 million registered users across 240 countries and territories.

Francois holds a Bachelor’s degree in International Management and an Executive MBA with Distinction from Cass Business School. He is bilingual in French and English and fluent in Dutch and Italian.


Laetitia Arfi
Sales Director
Europe & North America

Laetitia Arfi is the Sales Director Europe & North America for APG eCommerce Solutions. Laetitia joined APG in late 2016 excited by the new venture that she believes will dramatically change the logistic landscape of the ecommerce sector.
Laetitia began her career in France, working for a clinical research organisation where she was responsible for clinical trial outsourcing for the pharmaceutical industry. Her previous experience at Asendia UK, a joint venture between La Poste and SwissPost, and her days at La Poste international head office in France, brought her in-depth knowledge and expertise of the postal and logistic worlds within the ecommerce sector. As Head of ecommerce, then Head of Sales, Laetitia demonstrated her ability to build strong customer relationships on a multi contact level with retailers and key players in the sector.
Laetitia has a dual skill background, holding a Bachelor degree in Science with a major in Biochemistry and a Master degree in Sales and Marketing. She is a mother of two adorable young girls and when not working loves cooking, baking and hosting dinners for her family and friends. Laetitia always finds a good reason to shop online, under the guise of testing the shopper experience of her favourite brands.


Ramon Abalo Costa
General Manager Asia-Pacific


Ramón is passionate about Asia and its culture and has been living in Shanghai and Hong Kong for several years. He has worked within the international logistics business for over 8 years in companies such as Inditex, where he built up a wealth of experience in supply chain management and cross-border logistics.

After Inditex, Ramón setup his own consultancy firm to advise E-commerce companies within Europe and Asia, before joining APG in 2017.

Ramón is currently based in Hong Kong where he manages the company activity for Asia-Pacific. He also writes a blog about cross-border E-commerce logistics, new legislations and industry trends (


Martin Rutter
Chief Financial Officer


After a successful early career with large multi-national Corporates such as British Steel, British Gas / Centrica and Churchill Insurance, Martin established his own consultancy firm in 2003. His initial focus was on companies who needed an experienced, all-round financial and accounting professional to manage the Finance function through turbulent times, but this quickly developed into helping turn around companies in financial distress or companies in start-up phase.

In the intervening 15+ years, Martin has supported more than a dozen companies across a variety of sectors and sizes, including household names such as Hitachi, Fiat and SAB Miller brewers as well as smaller private companies. As Martin says “it’s the application of your financial, accounting and managerial skills and experience that’s important, more so than your sector experience”. After saying that, 3 of Martin’s last 4 assignments have been in the parcel and logistics sector, initially as interim Finance Director with each of Pitney Bowes and Asendia before Martin joined APG as Group CFO in July 2018.

Martin is a qualified accountant (CIMA), with a BSc degree in Computer Science & Accountancy and an MBA. He lives in the country between Durham and Newcastle in the NE of England, commuting to London on a weekly basis, is married and has 2 grown-up boys – one training to be an airline pilot and the other in the hospitality industry. Martin enjoys cycling, supports Newcastle United FC (as he says, “I must have done something wrong in a previous life!”), loves travelling and, when at home, enjoys cooking for family and friends “with a glass of red in hand”.